Find answers to your self storage questions with Monster Self Storage

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Are there any items that I am NOT able to store?

Furs, jewelry, and other expensive items, irreplaceable items, any living thing, firearms, explosives, flammables of any kind (gas, diesel, oil, paint, etc.), drugs or drug paraphernalia, stolen items, any type of hazardous items, perishable items of any kind, hazardous waste materials of any kind, items that produce odors or any item that will in any way make other tenants or the manager unhappy.

  • Do not use sealed plastic bags to cover or wrap your belongings. It retains moisture. Using plastic sheeting to cover your items is typically ok and may help to prevent dust & dirt.

  • Do not store any food items. This will prevent any unwanted guests.

  • Do not pack your boxes so that they are too heavy to carry. Especially when you are packing books.

  • Do not assume that your homeowners' or renters' insurance will cover your belongings while in storage. Purchase the insurance.

  • Do not give out your password, gate code, or any information to anyone that is not listed as having access.

  • Do not use printed newspapers for wrapping. The ink may smudge and get on your items.

  • Do not forget to clean appliances before you store them.

  • Do not store any toxins or flammables such as paint, oil, or gasoline.

Does anyone else have access to my unit?

NO! You store it! You lock it! You keep the key! We are proud to offer the highest security on our properties available in the industry today. Many of our locations use Cylinder Locks that avoid nearly all of the dangers associated with standard pad and disc locks.

What kind of security do you provide?

Our Computerized Gate Access System only allows only authorized people in the secured areas of the property. All of our locations are completely fenced, fully lit and have video surveillance cameras.

What are Temperature-Controlled units?

We heat and cool our Temperature-Controlled units! All of our Temperature-Controlled units provide a much higher quality of storage than your shed or attic might. Storing in a Temperature-Controlled unit is almost like leaving your items in your living room!

At what temperature do you maintain the Temperature Controlled units?

60-80 Degrees is the standard temperature range. This standard range may vary greatly from day to day and is not a guaranteed figure that may be relied upon. If you require guaranteed temperature ranges, please speak with the site manager. However, we do not offer these services and are not liable for any and all damages your goods may suffer.

I have nice things to store, but I am very cost-conscious. Is there a unit type that would work for me?

We have just the space for you! We offer Interior Standard Units with most of the benefits of Temperature Controlled Units but at a much lower rate. All interior units are behind insulated exterior walls with weather-sealed, recessed doors that help to prevent the rapid temperature changes that can damage furniture and other stored items. Also, having a sealed structure with insulated walls prevents most of the bugs, dirt, and debris that can accumulate over time in an exterior unit. Ask about Interior Standard Units when you call in today!

Do you have locks and moving supplies available?

Yes! Our prices even beat the big box stores in most areas!

What type of payments do you accept?

We accept all forms of payment, including checks, money orders, Mastercard®, Visa®, Discover®, or American Express® and we can even bill your credit or debit card automatically each month if you wish. All locations also accept online payments and eChecks.

Do I get a discount if I commit to a longer stay?

Talk to your store about long-term discounts.

Your Questions, Answered

The friendly staff at Monster Self Storage has put together a list of answers to our most Frequently Asked Questions (FAQs). For pricing information, check out our rates page. For help selecting the best unit for your needs, check out our handy size guide.

We also provide helpful tips for packing and organizing your unit.

If you can’t find an answer to your question, contact our storage professionals.

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